Collection of your Personal Information
As E-commerce Web sites, our websites collect personal information, such as your e-mail address, name, home or work address, telephone number, date of birth and credit card information. We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Use of your Personal Information
Nala Foods and our operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that we may also use personal information to inform you of other products or services available from us or our affiliates and of other relevant information. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
From time to time, we may contact you on behalf of carefully screened companies whose products we believe will be of interest to you and who have strict privacy policies in place. We do not share email addresses for this purpose. If you prefer that we do not share any information with these companies, please contact us or use the unsubscribe link provided in the e-mail.
We may occasionally contract other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required by contract to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
On rare occasions Nala Foods may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nala Foods or our websites; (b) protect and defend the rights or property of Nala Foods, including our websites; or (c) act under exigent circumstances to protect the personal safety of customers of Nala Foods and users of our websites or the public.
Personal information collected on our websites may be stored and processed in Canada and the United States or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using our websites, you consent to any such transfer of information outside of your country.
If you no longer wish to receive our Email Newsletter, you may contact us or unsubscribe using the link provided in each edition of the email. If you do not want to receive mailings from other carefully screened companies, please contact us. Please provide us with your exact name and address, so that we can identify you correctly. If you accidentally continue to receive unwanted communication, please contact us again and we will make every effort to correct the situation.
It is our intent to protect against the loss, misuse or alteration of your personal information, we collected from you. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access. When you place your order with us, your personal information, such as your credit card number is protected through 128 bit SSL encryption. A clear indication that your browser is in secure mode can be found in the Web site address that your browser displays at checkout. A standard, non-secure mode would start with "http://". A secure mode will start with "https://". The "s" stands for "secure." Also, most popular Web browsers such as Internet Explorer or Netscape, use visual symbols to let you know whether or not they are in secure mode. These symbols are displayed either at the bottom left or bottom right of your browser window, e.g .
Cookies and Pixel Tags to enhance your User Experience
Links to Other Sites
We may provide links to other web sites we think may be of interest to you. These sites operate independently of Nala Foods and have established their own privacy and security policies. We encourage you to review these policies at any site you visit to enhance your online experience.
Privacy of Children
Our Web site is not meant to be used by children under the age of 16, and to the best of our knowledge, do we not collect personal information from children under the age of 16.
Changes to this Statement