We are not accepting orders from June to September due to warm temperatures.


Shipping & Returns

Shipping and Handling
All items are shipped from our warehouse in Ontario via Canada Post generally within 2 Business Days after you have placed your order, unless we advice you by e-mail otherwise. When you place an order, we will show you a list of available shipping options to choose from. Depending on the shipping method you choose, shipping date estimates may appear along with shipping quotes. All charges are in U.S. Dollars.

Return Policy

If you are not satisfied with your product, please let us know.

We will accept returns on all unopened & undamaged products, product packaging must be in original condition. Please return your item to us as soon as possible, we cannot accept returns for products that were purchased more than 30 days ago.

When returning goods, please contact us and let us know the reason for the return or write the reason for your return on the back of your invoice, enclose a copy of this invoice in your return package. Please make sure to pack the products with care so the return arrives to us in original condition. The customer is responsible for all return shipping costs.

Please return your products to:

Nala Foods
762 Upper James St. Suite 217
Hamilton, ON  L9C 3A2


Contact Us  |  Terms and Conditions  |  Privacy Policy  |  Shipping and Returns

*Free shipping only applies to orders shipped to Canada & USA

Copyright © 2019 Nala Foods